Read the mobile phone bill too

Submitted by Rafael DeGennaro on Tue, 2006-05-02 00:49.

It just goes to show. Our organization’s cell phone bill did not include the $50 credit promised for this, the second, monthly bill. It’s unclear if the problem was the small reseller or the major provider, so I won’t name either company. When contacted, the reseller (who’s been very good otherwise) reported that the $50 credit hadn’t gone through due to processing problems. He very nicely added an additional $25 for the inconvenience — all to appear on next month’s bill. But even with those you trust, you still need to read it! Next month we’ll be looking for that $75.

Imagine the big bucks that Congress and its pals are wasting because nobody really reads the bills in Washington, DC!