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Read the mobile phone bill 2

By Rafael DeGennaro
Created 2006-06-01 21:01

Back on May 2 [1], I wrote about how our organization’s cell phone bill did not include the $50 credit promised for the second, monthly bill. At the time, we were promised it would appear on the mid-May bill, and be raised to $75 for our trouble. Well, it wasn’t there. When I contacted the reseller, he gave me the same vague promises of someday. Then, after emails, phone calls and some yelling, he got the $75 credit processed in one day.

This is how most Americans live — reading their bills, catching problems and saving a few bucks here and there. Why is it normal in Washington, D.C. for Congress to pass a thousand-page bill that costs hundreds of billions of dollars without anyone properly reading it?

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